close
close
orange

Rasa recognized as a Representative Vendor in Gartner® Market Guide for Conversational AI Solutions

Vaseline

SAN FRANCISCO–(BUSINESS WIRE)–Rasa, a leader in generative conversational AI, is proud to announce its recognition as a Representative Vendor in the Gartner® Market Guide for Conversational AI Solutions. Rasa believes this recognition highlights the company’s critical role in the future of AI-driven communications, as well as its commitment to delivering innovative solutions that improve business interactions.

This press release contains multimedia. View the full press release here: https://www.businesswire.com/news/home/20240423570629/en/

Rasa has been recognized as a Representative Vendor in the Gartner Market Guide for Conversational AI Solutions, highlighting its role in transforming business operations through AI-powered conversations. This recognition underlines the importance of evaluating the Conversational AI market to improve customer interactions, achieve cost efficiencies and improve customer service. (Image: Business Wire)

Rasa has been recognized as a Representative Vendor in the Gartner Market Guide for Conversational AI Solutions, highlighting its role in transforming business operations through AI-powered conversations. This recognition underlines the importance of evaluating the Conversational AI market to improve customer interactions, achieve cost efficiencies and improve customer service. (Image: Business Wire)

Melissa Gordon, CEO of Rasa, shares her thoughts: “We believe the recognition from Gartner® validates our commitment to transform customer service with efficient, cost-effective conversational AI. Our platform helps companies excel by improving the way they communicate digitally. The Market Guide is critical for leaders looking to make informed decisions about their AI strategies.”

According to the Gartner® Market Guide, a market guide defines a market and explains what customers can expect from it in the near term. and “The conversational AI market is rapidly evolving and new solutions are emerging. Application and software engineering teams should use this research to navigate the conversational AI space and evaluate options based on current use case trends and vendor capabilities.

Insights for business leaders, according to Rasa:

The Gartner® Market Guide is a valuable resource for executives looking to integrate advanced AI technologies to improve customer and internal communications. These insights support strategic decision-making and the adoption of AI tools that increase engagement and operational efficiency.

Key insights include:

  • An analysis of the market evolution and potential growth of conversational AI.

  • An assessment of how generative AI-native solutions impact business processes.

Download the Gartner® Market Guide today to explore the transformative potential of generative conversational AI and make strategic advances in business communications.

Download the guide now

Gartner Methodologies page in the Gartner Market Guide.

Gartner, “Market Guide for Conversational AI Solutions,” Gabriele Rigon and 8 others, April 3, 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the US and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Look forward to something:

Rasa is committed to continuous innovation and is improving its conversational AI offering to ensure businesses have access to highly accurate, customizable and effective AI interactions. This commitment helps companies deliver personalized, engaging customer experiences and improve operational efficiency.

For organizations looking to enhance their conversational AI capabilities, partnering with Rasa’s advanced solutions provides a way to significantly transform their communications strategies and maintain a competitive advantage in their respective industries.

About Rasa:

Rasa is a leader in generative conversational AI, helping companies optimize customer service processes and reduce costs by enabling the development and operation of higher-level AI assistants at scale. By combining pro-code and no-code options, our platform enables cross-team collaboration to build AI assistants smarter and faster, dramatically accelerating time to value. Our unique approach transparently leverages an LLM-native dialogue engine that makes Rasa a reliable and innovative partner for enterprises looking to significantly improve their customer interactions with seamless conversation experiences. Rasa provides the data privacy, security and scalability our Fortune 500 enterprise customers need. Rasa is privately held, with funding from PayPal Ventures, StepStone Group, Accel, Andreessen Horowitz and Basis Set Ventures. www.rasa.com

For more information,

(email protected)

Source: Rasa

Related Posts